How Do I Place An Order / Payment Type?

Orders can be made via provided cart system which allows buyers for easy access and convenience in purchasing our products. Alternatively, customers can also order via email kizclothing@gmail.com or contact us at +6017-2686457. We are currently only accepting Paypal Payments and Offline Transfers via Bank Transfers whilst our team is striving hard to create more payment options in hope to meet our customer's convenience in the future. 

 

Shipping Method / When Will My Order Ship
All items that are ordered will be dispatched via Express Courier Services within 24 hours after the order is confirmed. However, orders that are made on Fridays or Public Holidays will only be dispatched on the following business day. Tracking Number will be provided when available for easy tracking
Postage Charges
All orders below the value of RM 200 will be subjected to an additional RM 10 for postage. Free Postage services provided for Domestic orders above the value of RM 200. Free Postage services are not applicable during promotion periods 
 
Return/Refund

We do not accept refunds, if the items has been ripped off.


If your purchase did not live up to your expectations or you purchased the wrong size, you may exchange it within 14 days from the day you received your purchase. If the product in any way looks used, we will ship the item back to you with no refund.


Please make sure that you have carefully reviewed your order prior to finalizing your purchase.

NOTE: that we supply free shipping if following:


If we accidentally sent you the defected/wrong size/order and/or if you wish to exchange it to a different size.

Kindly contact us for related matters. 

 
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K I Z  U R B A N · KUALA LUMPUR, MALAYSIA · KIZCLOTHING@GMAIL.COM · WHERE TO BUY · RETURNS · FAQ